Promoting and sustaining digital participation at the ‘Drop-In’ in Long Eaton, Derbyshire
Learning with peers
• Drop-In sessions at Long Eaton 50+ Trying out new skills
• Taught classes at Long Eaton 50+ Friendly help from a trusted person!
• Library Drop in sessions at Long Eaton 50+ Socialising around IT learning and use
Enjoying social contact – and tea!
IT Buddy Scheme
Trying out different devices
One-to-one guidance
Introduction to Tablets session at Long Eaton 50+
Bring along your own devices for troubleshooting support …
Key features of the Long Eaton 50+ approach to ICT learning support
• Community-based : ‘trusted faces in familiar places’
• Developed to meet the needs of older people in the community
• Drop in – no appointment needed
• User-centred
• Low cost/free of charge
• Informal and approachable
• Learning as part of a social process
• Peer-to-peer learning and sharing (IT Buddy scheme, Skype mentoring)
• Free of assessment and monitoring (no form filling)
• Enables users to try out digital devices - free of sales pressure
Janice Cooper, 25th November 2016